Terms & Conditions

Slug-Nematodes.co.uk is owned by Gardening Naturally, we are a small, family run business providing gardening solutions and alternatives to enable you to grow fruit and vegetables without the use of pesticides. Our products are natural and safe to use around children, pets and wildlife.

We pride ourselves on excellent customer service, and only supply products that we feel are of quality and value for money.

We sell a large range of netting, netting supports, traps and barriers which will ensure you will be eating your vegetables not the insect pests.

We do not have a shop or showroom and we are not open to the public.

Our opening times are 8.30am - 4.30pm Monday to Friday.

Our Contact details:
Gardening Naturally
Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

Tel: 01285 760505

All text and images copyright Gardening Naturally Ltd

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

You can order via the online shop, we do not have a shop or showroom. We are open Monday - Friday 9am - 5pm. We accept all major cards or you can order via phone, snail mail.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping & Handling of all orders is free.

Note: Please check your address, if you supply us an incorrect address we cannot be held responsible for non delivery.

Sorry, we only deliver within the UK at the moment.

We receive 2 deliveries of fresh nematodes every week. Because they are a live product we despatch them from our chilled product facility usually within 24 hours of receipt of your order. All orders are despatched with Royal Mail, 1st class post.

Orders received over the weekend are despatched on a Monday or Tuesday.

This excludes Biological Controls, a guide date is given when ordering, we try to keep to these dates but cannot be guaranteed

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

The VAT rate is 20% VAT

All payments are processed by Sagepay. We do not have access to your credit card information and cannot take any additional money.

All of our products come with a 30 day no quibble guarantee.

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01285 760505 or write to us at Gardening Naturally, Unit 27, Blackworth Industrial Estate, SN6 7NA

Please note Biological Controls and Nematodes are live material and cannot be returned.